Attention :

Overseas customers, especially America and Australia, should be prepared for extreme shipping times. Usually parcels arrive in the regular shipping time, but we experienced parcels that could not be tracked for a long time, finally arriving after or even three months. The reason for this is simply Corona. Due to a shortage of airplanes, parcels are very often transported by ships. Additionally, parcles are sometimes not tracked regularly due to the Corona -chaos. A missing tracking leads to the misunderstanding that the parcel is supposed to be lost - in fact it is on the way to the customer. As customers expect their parcels in an acceptable time, we had to make jet pipes twice and send a second parcel. This is very expensive for us and unbearable for the future. The forwarders informed us, that the regular shipping time is not guaranteed. A parcel that did not arrive in time is not covered by the insurance and we do not get any compensation, as long as the forwarder clearly identifies it to be lost. Therefor, we can no longer take responsibility for abnormal shipping delays. Export customers should accept this before they order.

We recommend to register in the shop system, as prices may appear including 19% VAT !

Our Payment system includes bank transfer and Paypal

Ilja Grum-Markò

Owner

Please note our company address has changed in 2020 !

GRUMANIA JETS

Industriestraße 41

72585 Riederich

GERMANY